Service Provider Name
- The Japan Association for the 2025 World Exposition
As a service that participates in data utilisation initiatives, this service has conducted a VPIA in order to increase the transparency of data handling. The excerpts from the VPIA report, in which the service provider has assessed the benefits and privacy considerations when using their service, are available on this website. Please review this information for your reference when using this service. Click here to learn more about the VPIA.
VPIA Report
This service provider has conducted its own assessment of the value of the service, its data handling practices and its measures against the anticipated risks. The following are the excerpts from the report.
1. Service Values
（１）Service Outline
This website will offer the service of allowing visitors to Expo 2025 Osaka, Kansai, Japan, to use their smartphones, computers, etc. to purchase admission tickets (e-tickets), make bookings for admission to the Expo site, as well as pavilions, events, etc. on the site, on particular dates, and enter the site and pavilions by presenting their respective QR-code or printed tickets.
The online booking service in particular will help prevent severe congestion on or around the Expo site, thereby ensuring the safe and smooth flow of visitors and enabling them to experience the Expo in comfort.
Functions Provided
①Purchase of admission tickets
The user can purchase admission tickets (e-tickets) to the Expo site.
②Booking for admission to the Expo site
on a particular date
The user can choose a particular date for their visit to the Expo site and make a booking for admission on that date.
③Booking for admission to pavilions, events, etc.
The user can make bookings for admission to pavilions, events, exhibitions, etc. according to their booking date.
（２）Service Benefits
Benefits that can be provided to individual users
| Smooth entry to the Expo site | The use of e-tickets will help minimise manual work at entrance gates, thereby ensuring greater convenience for visitors, including smoother entry. |
|---|---|
| Safe and smooth visitor traffic at the Expo site | The advance booking system for the Expo site, whereby visitors purchase admission tickets and then make bookings for admission to the Expo site on particular dates before they visit the site, will help ensure an even distribution of visitors and safe and smooth visitor traffic at the Expo site. |
| Efficient Expo experience | The advance booking system for pavilions, events, etc. will help reduce visitor wait times and allow visitors to more efficiently enjoy pavilions, events, etc. as they wish. |
Benefits that can be provided to society
| Efficient management and greater safety at the Expo site | This service will help reduce workload at entrance gates and ensure an even distribution of the daily number of visitors, thereby enabling efficient and safe management of the Expo site, including the allocation of staff. |
|---|
２.Data Handling
（Data to be acquired and the purpose of use）
Data to be acquired
⚫︎ ： Data to be acquired via ExpoID data linkage ■ ： Data to be acquired directly from the user
⚫︎ ： Data to be acquired via ExpoID data linkage
■ ： Data to be acquired directly from the user
- Information necessary for the purchase of admission tickets (the types and number of admission tickets, payment mode, etc.) ■
- Information necessary for bookings for admission to the Expo site on a particular date and to pavilions, events, etc. (admission date, the names of pavilions and events for which admission is booked, etc.)
Purpose of use
- To allow the visitor to confirm information on their own purchases and bookings, including purchased admission tickets, dates of booked admission, and the pavilions and events to which they have booked admission
- To allow the visitor to present their own QR-code or printed ticket to be admitted to the Expo site, pavilions, events, etc.
- To ensure that the visitor will be appropriately authenticated (through registered facial recognition on their Season or Summer Pass) and to prevent unauthorised third-party use of the pass
- To survey and analyse visitors’ use of this service in order to maintain, protect, and improve this service
３.Major Risk Measures
| _ | Measures | Datails |
|---|---|---|
| 1 | Informing prospective visitors of all necessary steps from purchasing tickets to being admitted to the Expo site on the booking date | Information will be provided in an understandable manner via email to those who have purchased admission tickets, on the Expo 2025 Osaka, Kansai, Japan Official Website, and through messages and videos on social media, etc. concerning all necessary steps, from purchasing tickets, through making bookings for admission to the Expo site, pavilions, events, etc. on particular dates, to being admitted to the Expo site on the booking date, as well as the rules on admission bookings and other matters to note. |
※ A third-party assessment is conducted for those services that acquire user-related data from other service providers through the data utilisation initiative based on the user’s consent. This service does not acquire data from other service providers, but only provides it to other providers, and is therefore not subject to the assessment.
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