ExpoID Management System

Service Provider Name

  • The Japan Association for the 2025 World Exposition

As a service that participates in data utilisation initiatives, this service has conducted a VPIA in order to increase the transparency of data handling. In addition to the excerpts from the VPIA report, in which the service provider has assessed the benefits and privacy considerations when using their service, the results of a third-party assessment of the VPIA report are also available on this website. Please review this information for your reference when using this service. Click here to learn more about the VPIA.

This service provider has conducted its own assessment of the value of the service, its data handling practices and its measures against the anticipated risks. The following are the excerpts from the report.

1. Service Values

(1)Service Outline

The ExpoID Management System is a system for registering and managing the ExpoID, which is a common login ID used for various services at Expo 2025 Osaka, Kansai, Japan.
By registering an ExpoID, each user can purchase admission tickets, book the date and time of their visit, and use various Expo-related services and content by logging in via SSO.*

*SSO (single sign-on) is a mechanism that allows users to log in to multiple systems and services by simply entering their ID and password once.
 Users are logged in with their ExpoID, they will not need to log in to use other Expo-related services.
 (Users will need to re-log in after a certain amount of time has elapsed since they last logged in.)

Functions Provided

An ExpoID, which is a common login ID used for various Expo services, can be registered.

A representative may register an ExpoID on behalf of a person who is unable to register an ExpoID themselves, such as a person under 16 years of age.

Information will be disseminated to those who have obtained ExpoID and wish to receive it.

Users can use various Expo services by logging in with their ExpoID without having to re-enter their ID and password.

(2)Service Benefits

Benefits that can be provided to individual users
Improved user convenience and satisfactionThe users themselves can conveniently use various services and content to enjoy the Expo, such as purchasing admission tickets and booking the date and time of their visit.
Even those who cannot register an ExpoID themselves, such as those under 16 years of age, can conveniently use various services and content to enjoy the Expo in the same way through proxy registration.
Benefits that can be provided to Expo operations
Efficient Expo operationsInformation can be consistently provided to users who wish to receive emails about the Expo.
Through the management of user information by ExpoID, user queries can be responded to quickly.

2.Data Handling

(Data to be acquired and the purpose of use)

Data to be acquired

 ⚫︎ : Data to be acquired via ExpoID data linkage  : Data to be acquired directly from the user

 ⚫︎ : Data to be acquired via ExpoID data linkage
  : Data to be acquired directly from the user

  • ExpoID registration information (name, date of birth, country of residence, email address, telephone number, etc.) 
Purpose of use
  • To authenticate and identify the user
  • To provide ticket sales and other Expo-related services
  • To conduct promotions and announcements related to the Expo
  • To respond to user queries, etc.

3.Major Risk Measures

_MeasuresDatails
1Support for users unfamiliar with operating smartphones, PCs, etc.As a smartphone, PC, or other electronic device is required to register an ExpoID, the “ExpoID Registration Manual” and the “ExpoID FAQ” are posted on the official Expo website to help users with registration, and a system is in place to receive user queries by email and telephone.
2Dissemination of the policy on the handling of personal data and other information after the Expo has endedIn addition to explicitly stating in the Terms of Use for the ExpoID that the data collected will be deleted after the Expo has ended,The ExpoID registration is designed to make it easy for users to recognise them and to register for an ExpoID after reviewing these Terms and Conditions.
A third-party assessment is conducted for those services that acquire user-related data from other service providers through the data utilisation initiative based on the user’s consent. This service does not acquire data from other service providers, but only provides it to other providers, and is therefore not subject to the assessment. 

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